User reviews from travelers who booked their tickets with Arriva. Customer Reviews are not used in the calculation of BBB Rating. Welcome to Arriva UK Bus. We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. You can join the Arriva loyalty program via the Arriva Croatia mobile app, through the website or by filling out the application form at the Arriva ticket office. Learn more about Resolver Pro and how to claim your business. All rights reserved. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Resolver is a totally free service that you can use to complain effectively. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. You could be waiting for hours for the opportunity to submit your complaint. Driver was nervous and the trip felt unsafe at some moments. Both drivers were polite and helpful. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. Easily compare and book your next trip withBusbud. Bad Customer Service. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. More description about the location of the bus is needed. Phone When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. Open your web browser and sign up for DoNotPay. With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. When I received email confirmation, there were two issues. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Below you will find many ways to come in contact with us. Toll-Free (888) 320-4234 No, Arriva buses usually don't have a toilet on board. Your experience on this site will be improved by allowing cookies. What salary does a Customer Services & Support earn in your area? Busbud provides you with Arriva phone number so you can easily reach out to them. In addition, I was charged a $99 membership fee per cabin (x2) for their rewards program; at no point was this fee discussed or disclosed to me at the time of booking. Locate me. Upload je cv. Travel programs that help you grow Arriva. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. UK, Tel: +44 (0)191 520 4000 You may change your settings at any time or accept the default settings. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 3.3 out of 5 stars. inquiries@arrivia.com Questions? Zero information on Zadar Bus station about delays or departures. The journey also took 45 minutes longer than expected. It was fine. BBB is here to help. Ind. Follow. On a budget? Friday from 08:30 to 14:30 h. Tel. Vacatures zoeken. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. 320 vacatures voor Customer Service in 8251 Dronten op Indeed.com. Admiral Way Accordingly we missed our bus (which was anyways late over an hour!). With DoNotPay, you never have to spend hours waiting in a phone queue again. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. When I purchased the ticket, instructions were given for exact location of bus stop. Overall a great experience to get around. Avoid paying for tickets using the app. There are no meals or snacks offered on Arriva buses. Winter opening hours. You can be certain that youre talking to the right person at the right time. Discover how our travel solutions can help your business. The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Our world class team of experts is always here to help. Average salaries for Arriva Customer Service Representative: $34,416. Most UK consumers are already frustrated by the time they start reaching out to customer support teams. All product, news and changes in the site will be showed for your region. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. Inloggen. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team Busbud is an authorized Arriva ticket seller. 3.3. You have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es). Discover how our travel solutions can help your business thrive. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Other common reasons for contacting Arriva customer support include. Resolver can help you send your complaints to Arriva Bus. Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us Interviews; Arriva Customer Service Representative yearly salaries in the United Kingdom. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. The wifi didnt work and I got charged a small amount extra for putting one small item of luggage underneath. We're happy to help. Great busses! Its quick, easy and totally free. Bus not coming at all, allegedly because an accident on the road. We have helped over 300,000 people with their problems. The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. The initial investigation will take 5 working days to complete and once customer service have received this response they will attempt to respond to you as soon as possible. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Arrivia is the largest stand-alone travel loyalty provider in the world. Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. 08/29/2022. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! No, you don't need a printed ticket when traveling with Arriva. Arriva plc. Uxbridge, Middlesex, UB8 1EX, Av. Can I make a complaint on behalf of someone else? A few phone calls later I learned that he is in the **********.It took 4-days and never get back to me and the info that i can get from online. We were nervous about doing it this way but wanted to be sure that we had our seats at the specified date/time. Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs! What should I do if my bus driver is rude to me. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Arriva salary trends based on salaries posted anonymously by Arriva employees. We stopped for a quick comfort break at a service station which was good too. Arriva Bus Help Portal What is your complaints procedure? Location. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. BBB Business Profiles are subject to change at any time. 2023 Resolver Consumer Online Limited. I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. Contact Us. Begin van hoofdcontent. Arriva offers tram, train, bus, coach, and waterbus services. She said iCruise would see to it that we got the adjoining rooms and we would speak in one weeks time. Users who replace their existing A-card with the Arriva loyalty card will . You have subscribed to this newsletter. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. Arriva Main Customer Service Number. Type in Skip Waiting on Hold and select the product. Salaries; 4. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. The fact that the bus arrived on time at the beginning and end is very important to us . Arriva Bus Help Portal Alwaysclose to you. Registered No: 347103 Registered Office: Bus was crowded. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Have you suffered a mishap or accident in one or with one of our vehicles? Registered in England. Weve helped millions of people find a resolution. However, if you'd rather complain directly, you can use the above address to contact Arriva Bus. Need to get in touch with us? Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. The Best Way to Contact Arriva Customer Service. We are recognized as a global leader in business, across our industry and among our suppliers. Based in Sunderland, England, Arriva is a major transportation provider in the UK. Just raise a case and leave feedback after. By law, you have the right to request a refund for delayed or cancelled trips. Then like us on Facebook and follow us on Twitter. I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. They will investigate the issue and provide customer services with an official investigation result. For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. To make a complaint, please contact our Customer Services team by clicking here. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. Well guide you through the process. . Date of experience . Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. Snapshot; Why Join Us; 378. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. An error occurred while making the subscription. Doorgaan naar hoofdinhoud. Contact our sales team Help/Support Our support team is always ready to help. Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. All product, news and changes in the site will be showed for your region. Outlets for charging at every row. General inquiries Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. The driver was excellent . Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. No, there is no WiFi on Arriva. No worries, you can use your time on the bus to catch up on some much needed sleep! Find your contact For corporate enquiries, we can be contacted via the details below. With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. For corporate enquiries, we can be contacted via the details below. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool